Returns & Exchanges

At Sadaf, we take pride in the quality of our specialty food products and want you to be completely satisfied with your purchase. If you receive a damaged or incorrect item, our streamlined return process ensures a quick resolution to maintain your culinary experience.

Return Process

• 1.
  Contact Customer Support

  Notify us within 7 days of receiving your order by emailing our support team with your order number and photos of the items in question.

• 2.
  Receive Authorization

  Our team will review your request and issue a Return Merchandise Authorization (RMA) number along with a prepaid shipping label if the return is due to our error.

• 3.
  Pack Securely

  Place the unopened items in their original packaging to ensure they are protected during transit and include a copy of your packing slip.

• 4.
  Refund Processing

  Once your return is received and inspected at our warehouse, we will process your refund to the original payment method within 5-7 business days.